Welcome to ZPaySo! By using our services, powered by Zcoders, you agree to follow these terms. Please read them carefully.
1. Introduction
ZPaySo, through our product Zcoders, provides payment processing services. We are registered under Pakistani law with the Securities and Exchange Commission of Pakistan (SECP). By using our platform, you accept these terms.
2. Who Can Use Our Services?
You must be at least 18 years old to use our services. Businesses must be legally registered. You are responsible for ensuring that your use of our services follows all applicable laws and regulations.
3. Account Registration and KYC
To use ZPaySo, you must create an account and complete the Know Your Customer (KYC) process. This helps us verify your identity and protect against fraud. Make sure the information you provide is accurate.
4. Payment Services
ZPaySo processes payments in different ways, including through bank transfers. You are responsible for making sure that the payment details you provide are correct.
5. Fees
There are small fees for processing payments, which depend on the method you choose. You can find detailed information by summit ur request at our demo portal.
6. Refunds
Refunds are available under specific conditions:
- You must complete KYC verification.
- A valid reason must be provided for the refund.
- Refunds will be processed within 48-72 working hours and will be subject to any necessary deductions, such as VAT or Federal Excise Duty (FED).
- Refunds will be sent back to the same account or payment method used for the original transaction.
For full details, check our Refund Policy.
7. Your Responsibilities
You agree to:
- Provide accurate and up-to-date information.
- Use our services legally and ethically.
- Keep your account secure and notify us immediately if there is any unauthorized access.
8. Security and Data Privacy
We use advanced technology to keep your personal and payment information safe. You are responsible for keeping your account password and other details private.
9. Limits of Liability
While we work hard to ensure our services are always available and functioning properly, we are not responsible for:
- Payment failures caused by third parties (e.g., banks, payment gateways).
- Delays due to system issues or maintenance.
- Losses caused by incorrect information provided by users.
10. When Can We Suspend or End Your Account?
We may suspend or terminate your account if:
- You violate these terms.
- We detect suspicious or fraudulent activity.
- You provide false or incomplete information.
11. Disputes
If you have any issues or disputes with us, we will first try to resolve them through our customer support team. If necessary, disputes will be handled according to Pakistani law.
12. Changes to These Terms
We may update these terms from time to time. If we make significant changes, we will let you know via email or through a notice on our website.
13. Intellectual Property
The ZPaySo name, Zcoders product, and all logos, designs, and content on our website belong to us. You may not use or copy them without our permission.
14. Contact Us
If you have any questions about these terms or need help with your account, please contact us at support@ZPaySo.com.